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How to Remove the AI Agent from Calls

Learn how to remove the AI agent from ongoing or scheduled meetings.

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Removing from Live Meetings

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Method 1: Through Dashboard

The quickest way to remove the agent during a live call:
  1. Open your dashboard
  2. Navigate to “Active Meetings”
  3. Find the current meeting
  4. Click “Remove Agent” or “End Session”
  5. Confirm the action
Remove AI Agent from Call The agent will leave the call within 5-10 seconds.

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Method 2: In-Meeting Command

Some platforms support in-meeting commands:

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Zoom

  • Open the participants panel
  • Find the AI agent
  • Click “Remove” or “Remove Participant”

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Google Meet

  • Click on the participants icon
  • Hover over the AI agent
  • Click the three-dot menu
  • Select “Remove from call”

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Microsoft Teams

  • Open participants panel
  • Right-click on the AI agent
  • Select “Remove from meeting”

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Method 3: Voice Command

If voice commands are enabled: 
"Hey [Bot Name], please leave the meeting"
or 
"[Bot Name], end recording and exit"

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Canceling Scheduled Meetings

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Before the Meeting Starts

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Through Dashboard

  1. Go to “Upcoming Meetings”
  2. Select the meeting you want to cancel
  3. Click “Cancel Agent Attendance”
  4. Confirm cancellation

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Through Calendar

  1. Open your calendar
  2. Edit the meeting
  3. Remove the AI agent from participants
  4. Save changes
The meeting itself remains scheduled; only the AI agent is removed.

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Bulk Cancellation

To remove the agent from multiple meetings:
  1. Dashboard → Meetings → Scheduled
  2. Click “Bulk Actions”
  3. Select meetings to cancel
  4. Choose “Remove Agent”
  5. Confirm bulk cancellation

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Disable Auto-Join

To prevent the agent from automatically joining future meetings:

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Temporarily Disable

  1. Settings → Calendar Integration
  2. Toggle “Auto-Join” to OFF
  3. Set duration (until specific date or indefinitely)
  4. Save changes

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For Specific Calendar

Disable auto-join for a particular calendar:
  1. Settings → Calendar Integration
  2. Find the calendar
  3. Click settings icon
  4. Disable “Auto-Join for this calendar”
  5. Save

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Using Do Not Disturb

Enable Do Not Disturb mode to prevent all auto-joins:
  1. Click your profile icon
  2. Select “Do Not Disturb”
  3. Choose duration:
    • 1 hour
    • 4 hours
    • Until tomorrow
    • Custom
  4. Confirm
During Do Not Disturb, the agent won’t auto-join any meetings, but you can still manually add it.

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Emergency Stop

For immediate removal with data preservation:

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Pause and Remove

  1. Dashboard → Active Meetings
  2. Click “Emergency Stop”
  3. Choose action:
    • Save and Exit (recommended)
    • Exit Without Saving
    • Cancel
  4. Confirm
“Exit Without Saving” will discard all meeting data collected so far.

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What Happens When Agent is Removed?

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Data Preservation

When properly removed, the AI agent will:
  • ✅ Save all recorded content up to that point
  • ✅ Generate a partial transcript
  • ✅ Create a summary of the session so far
  • ✅ Store action items identified before removal
  • ✅ Send notifications (if enabled)

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Notifications

Depending on your settings:
  • Meeting host receives removal confirmation
  • Participants may be notified (optional)
  • Summary email includes note about early termination
  • Dashboard shows status as “Ended Early”

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Preventing Accidental Joins

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Exclude Specific Meeting Types

Set rules to prevent auto-join:
  1. Settings → Auto-Join Rules
  2. Add exclusion rule:
    • Meetings with certain keywords (e.g., “Personal”, “Private”)
    • Specific time ranges
    • Meetings with fewer than X participants
    • One-on-one meetings
  3. Save rules

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Private Meeting Tags

Mark meetings as private:

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In Calendar

Add #private or [Private] to meeting title

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In Dashboard

When scheduling, check “Private Meeting” option

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Troubleshooting

Try these steps:
  1. Refresh your dashboard
  2. Try removing again
  3. Use platform-specific removal (Zoom/Meet/Teams)
  4. Contact support if issue persists
Note: There may be a 10-15 second delay before the agent exits.
Possible causes:
  • Auto-join is still enabled
  • Agent was manually re-invited
  • Recurring meeting settings
Solutions:
  • Disable auto-join for this meeting
  • Remove from calendar completely
  • Update recurring meeting settings
Check these locations:
  • Dashboard → Past Meetings
  • Email for partial summary
  • Backup storage (if enabled)
If data is truly lost, contact support immediately.
Verify:
  • You have permission to modify the meeting
  • Meeting hasn’t already started
  • Calendar integration is active
Alternative: Remove AI agent email from calendar invitation

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Best Practices

Use Pause First

Consider pausing instead of removing for temporary breaks

Communicate

Inform participants before removing the agent

Save Data

Always choose “Save and Exit” unless there’s a privacy concern

Review Settings

Configure auto-join rules to prevent unwanted joins

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Privacy Considerations

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Sensitive Discussions

If your meeting enters a sensitive topic:
  1. Quickly remove the agent using dashboard
  2. Or use voice command for faster removal
  3. Data is automatically deleted if configured in privacy settings
  4. Resume recording later if needed

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Configure Privacy Settings

  1. Settings → Privacy & Security
  2. Enable “Quick Delete on Removal” for sensitive meetings
  3. Set retention policy for partial recordings
  4. Configure who can remove the agent

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Next Steps

Post-Meeting Actions

Learn what happens after meetings

Privacy Settings

Configure privacy and security options