Email Notification Settings
Control how and when meeting summaries are sent to participants and team members.Overview
Email notifications keep everyone informed about meeting outcomes. This guide shows you how to configure who receives emails and what they contain.Global Email Settings
Access Email Settings
- Navigate to Settings
- Select “Notifications”
- Click “Email Settings” tab
Enable/Disable All Emails
Toggle email notifications on or off globally:- Settings → Notifications → Email Settings
- Master Switch: “Send Email Summaries”
- ON: Emails sent based on rules below
- OFF: No emails sent (data still saved in dashboard)
- Save changes
Recipient Configuration
Default Recipients
Set who receives emails by default:- All Participants
- Organizer Only
- Active Participants
- Custom List
Send to everyone in the meetingIncludes:
- Meeting organizer
- All invited participants
- Anyone who joined the call
Configuration Steps
- Settings → Notifications → Email Recipients
- Select default behavior (choose one above)
- Add custom recipients (optional):
- Enter email addresses
- Select workspace groups
- Add distribution lists
- Exclude specific people (optional)
- Save settings
Per-Meeting Overrides
Override for Single Meeting
When scheduling a meeting:- Create/edit meeting
- Expand “Notification Settings”
- Choose:
- Use default settings
- Custom recipients for this meeting
- Don’t send emails
- If custom: Add specific email addresses
- Save meeting
Quick Actions for Past Meetings
Already had a meeting? Change who gets the summary:- Dashboard → Past Meetings
- Select meeting
- Click “Resend Summary”
- Choose recipients
- Send
Email Content Customization
Email Template Selection
Choose what information to include:Executive Summary (Brief)
Executive Summary (Brief)
Includes:
- Meeting title and duration
- Top 3 key points
- Critical action items
- Link to full details
Standard Summary
Standard Summary
Includes:
- Meeting overview
- All key discussion points
- Action items with owners
- Decisions made
- Links to recording and transcript
Detailed Report
Detailed Report
Includes:
- Everything in Standard
- Speaker breakdown
- Timestamps
- Questions and answers
- Sentiment analysis
- Related documents
Action Items Only
Action Items Only
Includes:
- Task list
- Assignees
- Due dates
- Priority levels
- Link to full meeting
Template Configuration
- Settings → Templates → Email Templates
- Select template from dropdown
- Customize sections:
- Include/exclude specific sections
- Reorder content blocks
- Add custom header/footer
- Preview template
- Save as default or create new variant
Email Timing
Delivery Schedule
Control when emails are sent:Configuration
- Settings → Notifications → Email Timing
- Select delivery option
- If scheduled: Choose time and timezone
- Configure digest settings (if applicable)
- Save preferences
Advanced Settings
Conditional Email Rules
Create rules for automatic email behavior:- Settings → Notifications → Email Rules
- Click “Add Rule”
- Define conditions:
- Set action for each rule
- Save rules
Email Suppression
Prevent emails for certain meeting types:- Settings → Notifications → Suppression Rules
- Add suppression pattern:
- Meetings with keyword: “Personal”, “Private”
- One-on-one meetings
- Meetings shorter than X minutes
- Specific recurring meetings
- Save suppression rules
Workspace-Level Settings
For Workspace Admins
Control email settings for entire workspace:- Workspace Settings → Notifications
- Configure workspace defaults:
- Require emails for all meetings
- Block emails for all meetings
- Allow individual choice (recommended)
- Set recipient restrictions:
- Internal team members only
- Allow external recipients
- Require approval for external sends
- Save workspace policy
Team Member Options
If workspace allows individual settings:- Personal Settings → Notifications
- Your email preferences:
- Receive all workspace meeting emails
- Only meetings you attend
- Only meetings you organize
- Never receive emails
- Save personal preferences
Unsubscribe Options
Individual Unsubscribe
Each email contains an unsubscribe link:- Open any summary email
- Scroll to bottom
- Click “Unsubscribe from meeting summaries”
- Choose scope:
- This meeting series only
- All meetings from this workspace
- All meeting emails
- Confirm
Re-subscribe
Changed your mind?- Settings → Notifications
- Email Subscriptions
- Review unsubscribed categories
- Click “Re-subscribe” next to any category
- Save changes
Email Formatting
Branding
Customize email appearance:- Settings → Branding → Email Appearance
- Upload company logo
- Choose colors:
- Header color
- Accent color
- Text color
- Add footer text
- Preview and save
Language
Set email language:- Settings → Notifications → Language
- Select language for email content
- Note: Transcript remains in original language
- Summary translated if different from meeting language
- Save preference
Testing Email Configuration
Send Test Email
Before applying to all meetings:- Settings → Notifications → Email Settings
- Click “Send Test Email”
- Choose template to test
- Enter recipient (your email)
- Send test
- Review and adjust as needed
Troubleshooting
Emails going to spam
Emails going to spam
Solutions:
- Add sender to safe senders list
- Check with IT department about allowlisting
- Verify email authentication (DMARC/SPF)
- Consider using workspace domain for sending
Wrong people receiving emails
Wrong people receiving emails
Check:
- Default recipient settings
- Per-meeting overrides
- Workspace-level policies
- Calendar participation list
Emails delayed or not arriving
Emails delayed or not arriving
Verify:
- Email timing settings (not set to digest/scheduled)
- Recipient email addresses are correct
- Email sending is enabled globally
- No suppression rules blocking emails
Can't turn off emails for workspace
Can't turn off emails for workspace
Possible reasons:
- Workspace admin has enforced email policy
- Compliance requirements mandate email records
