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Email Notification Settings

Control how and when meeting summaries are sent to participants and team members.

Overview

Email notifications keep everyone informed about meeting outcomes. This guide shows you how to configure who receives emails and what they contain.

Global Email Settings

Access Email Settings

  1. Navigate to Settings
  2. Select “Notifications”
  3. Click “Email Settings” tab

Enable/Disable All Emails

Toggle email notifications on or off globally:
  1. Settings → Notifications → Email Settings
  2. Master Switch: “Send Email Summaries”
    • ON: Emails sent based on rules below
    • OFF: No emails sent (data still saved in dashboard)
  3. Save changes
Turning off emails globally affects ALL meetings, including scheduled ones.

Recipient Configuration

Default Recipients

Set who receives emails by default:
Send to everyone in the meetingIncludes:
  • Meeting organizer
  • All invited participants
  • Anyone who joined the call
Best for: Regular team meetings, collaborative sessions

Configuration Steps

  1. Settings → Notifications → Email Recipients
  2. Select default behavior (choose one above)
  3. Add custom recipients (optional):
    • Enter email addresses
    • Select workspace groups
    • Add distribution lists
  4. Exclude specific people (optional)
  5. Save settings

Per-Meeting Overrides

Override for Single Meeting

When scheduling a meeting:
  1. Create/edit meeting
  2. Expand “Notification Settings”
  3. Choose:
    • Use default settings
    • Custom recipients for this meeting
    • Don’t send emails
  4. If custom: Add specific email addresses
  5. Save meeting

Quick Actions for Past Meetings

Already had a meeting? Change who gets the summary:
  1. Dashboard → Past Meetings
  2. Select meeting
  3. Click “Resend Summary”
  4. Choose recipients
  5. Send

Email Content Customization

Email Template Selection

Choose what information to include:
Includes:
  • Meeting title and duration
  • Top 3 key points
  • Critical action items
  • Link to full details
Length: ~200 wordsBest for: Busy executives, quick updates
Includes:
  • Meeting overview
  • All key discussion points
  • Action items with owners
  • Decisions made
  • Links to recording and transcript
Length: ~500 wordsBest for: Regular meetings, team updates
Includes:
  • Everything in Standard
  • Speaker breakdown
  • Timestamps
  • Questions and answers
  • Sentiment analysis
  • Related documents
Length: ~1000+ wordsBest for: Important meetings, compliance records
Includes:
  • Task list
  • Assignees
  • Due dates
  • Priority levels
  • Link to full meeting
Length: ~100 wordsBest for: Task-focused meetings, stand-ups

Template Configuration

  1. Settings → Templates → Email Templates
  2. Select template from dropdown
  3. Customize sections:
    • Include/exclude specific sections
    • Reorder content blocks
    • Add custom header/footer
  4. Preview template
  5. Save as default or create new variant

Email Timing

Delivery Schedule

Control when emails are sent:
Timing Options:
  Immediate:
    - Sends as soon as processing completes
    - Usually 5-15 minutes after meeting
    
  Delayed:
    - Wait 30/60/120 minutes after meeting
    - Allows for manual review before sending
    
  Scheduled:
    - Send at specific time daily (e.g., 5 PM)
    - All meetings bundled if multiple
    
  Daily Digest:
    - Once per day summary
    - All meetings in single email
    - Choose time: Morning/Afternoon/Evening

Configuration

  1. Settings → Notifications → Email Timing
  2. Select delivery option
  3. If scheduled: Choose time and timezone
  4. Configure digest settings (if applicable)
  5. Save preferences

Advanced Settings

Conditional Email Rules

Create rules for automatic email behavior:
  1. Settings → Notifications → Email Rules
  2. Click “Add Rule”
  3. Define conditions:
    If meeting duration > 60 minutes
      Then: Send detailed summary
    
    If participants < 3
      Then: Send to organizer only
    
    If title contains "Executive"
      Then: Send brief summary to custom list
    
  4. Set action for each rule
  5. Save rules

Email Suppression

Prevent emails for certain meeting types:
  1. Settings → Notifications → Suppression Rules
  2. Add suppression pattern:
    • Meetings with keyword: “Personal”, “Private”
    • One-on-one meetings
    • Meetings shorter than X minutes
    • Specific recurring meetings
  3. Save suppression rules

Workspace-Level Settings

For Workspace Admins

Control email settings for entire workspace:
  1. Workspace Settings → Notifications
  2. Configure workspace defaults:
    • Require emails for all meetings
    • Block emails for all meetings
    • Allow individual choice (recommended)
  3. Set recipient restrictions:
    • Internal team members only
    • Allow external recipients
    • Require approval for external sends
  4. Save workspace policy

Team Member Options

If workspace allows individual settings:
  1. Personal Settings → Notifications
  2. Your email preferences:
    • Receive all workspace meeting emails
    • Only meetings you attend
    • Only meetings you organize
    • Never receive emails
  3. Save personal preferences

Unsubscribe Options

Individual Unsubscribe

Each email contains an unsubscribe link:
  1. Open any summary email
  2. Scroll to bottom
  3. Click “Unsubscribe from meeting summaries”
  4. Choose scope:
    • This meeting series only
    • All meetings from this workspace
    • All meeting emails
  5. Confirm

Re-subscribe

Changed your mind?
  1. Settings → Notifications
  2. Email Subscriptions
  3. Review unsubscribed categories
  4. Click “Re-subscribe” next to any category
  5. Save changes

Email Formatting

Branding

Customize email appearance:
  1. Settings → Branding → Email Appearance
  2. Upload company logo
  3. Choose colors:
    • Header color
    • Accent color
    • Text color
  4. Add footer text
  5. Preview and save

Language

Set email language:
  1. Settings → Notifications → Language
  2. Select language for email content
  3. Note: Transcript remains in original language
  4. Summary translated if different from meeting language
  5. Save preference

Testing Email Configuration

Send Test Email

Before applying to all meetings:
  1. Settings → Notifications → Email Settings
  2. Click “Send Test Email”
  3. Choose template to test
  4. Enter recipient (your email)
  5. Send test
  6. Review and adjust as needed

Troubleshooting

Solutions:
  • Add sender to safe senders list
  • Check with IT department about allowlisting
  • Verify email authentication (DMARC/SPF)
  • Consider using workspace domain for sending
Check:
  • Default recipient settings
  • Per-meeting overrides
  • Workspace-level policies
  • Calendar participation list
Fix: Update settings and use “Resend” for past meetings
Verify:
  • Email timing settings (not set to digest/scheduled)
  • Recipient email addresses are correct
  • Email sending is enabled globally
  • No suppression rules blocking emails
Alternative: Access from dashboard immediately
Possible reasons:
  • Workspace admin has enforced email policy
  • Compliance requirements mandate email records
Contact: Workspace administrator for exception

Next Steps